Privacy policy
Privacy Policy
Last Updated: July 15, 2026
This Privacy Policy describes how Fyra Vibe (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to protecting your privacy and managing your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional details if you contact us for customer support.
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie details, which products or pages you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform internal analytics on Site usage to optimize your browsing experience.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers or third-party digital wallets), email address, and phone number.
- Purpose of collection: To provide products or services to you, to fulfill our contract, process payment transactions, arrange for shipment delivery, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential fraud or risk, and—when in line with the preferences you have shared with us—provide you with tailored marketing or promotional material.
- Source of collection: Provided directly by you during the checkout process.
2. Sharing Personal Information
We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- We share your delivery coordinates with international fulfillment logistics and local carrier services to deliver the items you purchase.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
3. Marketing and Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use analytic tools like Google Analytics and social media pixel integrations to help us understand consumer behavior and customize our marketing efforts.
4. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. For more details on your deletion rights, please see the 'Your Rights' section below.
5. Your Rights
If you are a resident of Canada, you have the right to access the Personal Information we hold about you, to request that it be ported to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email address listed below.
6. Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience by allowing the website to remember your actions and preferences (such as login details or shopping cart items).
You can control and manage cookies through your browser settings. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.
7. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact our Data Protection Officer by e-mail at info@fyravibe.com or by mail using the details provided below:
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Corporate Address:
Fyra Vibe |
Customer Care Hours:
Email: info@fyravibe.com |