Contact information
Contact Information
Have a question about our collections, an active order, or shipment tracking? Our dedicated customer support team is here to assist you.
Get In Touch
Email Support:
We aim to respond to all inquiries within 1–2 business days.
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Operating on Eastern Standard Time (EST).
Corporate Details
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Registered Office Address:
Fyra Vibe |
Important Notice Regarding Returns:
Please do not send physical return packages directly to our administrative office in Brossard. This location is not equipped to process or accept customer returns. For step-by-step instructions on returning an item and to obtain the correct international logistics return address, please visit our dedicated Refund & Return Policy page.